20TA01  Recall Campaign Information

Overview:
The subject vehicles are equipped with a front driver air bag with an inflator made by Takata. According to information provided by Takata, the airbag may not deploy properly. This could result in underinflation of the airbag or the chance of an inflator rupture that could result in metal fragments striking the driver or other occupants. If underinflation or inflator rupture occurs, this could increase the risk of injury or death to vehicle occupants.

What Happens:
Toyota dealers will inspect and, if necessary, replace the front driver airbag inflator with a new one Free of charge. 

What to do:

Run the customer’s VIN in TIS to confirm the campaign. 

The recall will look like this:

Protocol: Technicians will inspect the steering wheel, if needed they will replace and install the inflator or airbag as instructed. 

Fill out the Recall Parts Order Form

Guest Experience Time:

A half of a day. If additional time is needed the advisor will communicate this to the customer.  

Rental: Yes

Parts: Yes