20TC01  Recall Campaign Information

Overview:

There is a possibility that moisture in the air may cause a filter in the vehicle emissions system to degrade. This degradation could cause damage to other parts of the vehicle emission system and illuminate the check engine light (Malfunction Indicator Light).

What Happens:

Any authorized Toyota dealer will inspect the vehicle. Based on this inspection the dealer will repair the air injection pump and install an improved filter, or replace the air injection pump with one that contains an improved filter, as needed, FREE OF CHARGE. The dealer will also replace the air switching valves in the vehicle emissions system FREE OF CHARGE.

What to do:

Run the customer’s VIN in TIS to confirm the campaign. 

The campaign will look like this:

Fill out the Recall Parts Order Form

Protocol/Guest Experience:

A couple of hours. If additional time is needed the advisor will communicate this to the customer. 

Parts: Yes

Rental: There are no rentals available for this campaign.