21TA04  Recall Campaign Information

Overview:

The subject vehicles are manufactured by BMW. According to BMW, the subject vehicles have been equipped with an engine management software that, under certain specific engine start conditions, could damage a component that provides braking power assistance. In this condition, there could be a loss in the brake assist and an increase in stopping distance. This can lead to an increased risk of a crash.

What Happens:

Any authorized Toyota dealer will update the engine control unit (ECU) FREE OF CHARGE.

What to do:

Run the customer’s VIN in TIS to confirm the campaign. 

The campaign will look like this:

There is no need to order any parts. 

Protocol/Guest Experience:

There are no special adjustments to make. 

No parts need to be ordered, the customer can wait for the completion of this recall if requested.

Average customer experience time is 1-2 Hours

Parts: No parts are required

Rental: There are no rentals available for this campaign.