22TA02  Recall Campaign Information

Overview:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.

What Happens:

Dealers will inspect and activate the radar sensor as necessary, free of charge.

What to do:

Run the customer’s VIN in TIS to confirm the campaign. 

The campaign will look like this:

There is no need to order any parts. 

Protocol/Guest Experience:

There are no special adjustments to make. 

No parts need to be ordered, the customer can wait for the completion of this recall if requested.

Average customer experience time is 1-2 Hours

Parts: No parts are required

Rental: There are no rentals available for this campaign.