20TA05  Recall Campaign Information

Overview:

The subject vehicles may be equipped with an electronic control unit (ECU) from a specific supplier that is

designed to receive signals from crash sensors and deploy the airbags and seat belt pretensioners. The ECU

may not have adequate protection against certain electrical noise that can occur in certain crashes, such as

severe underride crashes. This can lead to incomplete or nondeployment of the airbags and/or seat belt

pretensioners. Airbag and seat belt pretensioners that do not deploy as intended can increase the risk of

injury in a crash.

What Happens:

Any authorized Toyota dealer will inspect the ECU to determine if the noise filter is necessary before installing it. The inspection and remedy, if necessary, will be FREE OF CHARGE to vehicle owners.

What to do:

Run the customer’s VIN in TIS to confirm the campaign. 

Fill out the Recall Parts Order Form

The campaign will look like this:

Protocol/Guest Experience:

Technicians will inspect the AirBag ECU, perform a health check, record any DTC’s, Install the Airbag Sub Harness and Complete the post quality repair check sheet and return to the customer .

Guest Experience Time: A half of a day. If additional time is needed the advisor will communicate this to the customer. 

Parts: Yes

Rental: Yes