Overview:

There is a possibility that some vehicles received a Toyota Genuine carpet floor mat set that is designed for different model year vehicles.

What Happens:

The technician will check the vehicle’s floor mats and order them if necessary.

What to do:

Run the customer’s VIN in TIS to confirm the campaign.

The campaign will look like this:

Protocol:

There are no parts or additional procedures for this recall. The technician and advisor will order any necessary parts upon inspection.

Guest Experience Time:

Average Guest Experience is 30 minutes.

Parts: No.

Rental: No.