21TA09  Recall Campaign Information

Overview:
The subject vehicles have a system that provides power brake assist when the driver depresses the brake pedal. Specific components in a part of this system can prematurely wear and could lead to a sudden loss of power braking assist. Non-power assisted braking will remain functional. However, a sudden loss of power braking assist while driving could increase the risk of a crash.

In plain terms, the power braking assist may fail making it more difficult to stop the vehicle. The brakes will still work, it will just take more effort than the driver is accustomed to.

What Happens:
The technician will inspect the vacuum pump assembly and repair or replace it.  

What to do:

Run the customer’s VIN in TIS to confirm the campaign. 

The recall will look like this:

Protocol:

Fill out the Recall Parts Order Form

Guest Experience Time:

About 2 hours. If additional work is needed, this will be communicated by the advisors.  

Rental: Yes

Parts: Yes