21TC06 Recall Campaign Information

Overview:

One of the Pre-Collision System (PCS) features in your vehicle is called “pre-collision brake assist.” When you apply some pressure to the brake pedal, this feature of the system can automatically help further reduce speed if sensors detect the possibility of a crash. Due to incorrect software programming, there could be a delay in the activation of pre-collision brake assist, resulting in less overall vehicle speed reduction. However, the other features of PCS (the pre-collision warning and precollision braking) are not affected by this programming error

In plain terms, this is an update to the software that controls the pre-collision brake system. 

What Happens:

The technician will update the ECU to ensure the seatbelt indicators operate as designed.

What to do:

Run the customer’s VIN in TIS to confirm the campaign. 

The campaign will look like this:

Protocol:

There are no parts or additional procedures for this recall. The technician and advisor will order any necessary parts upon inspection.

Guest Experience Time:

This software update takes a little over an hour.

Parts: No.

Rental: No.