Overview:

A software error that can cause the VSC light not to come on. If VSC light is deactivated it can increase the risk of an accident.

What Happens:

The technician will update the software in the ECU.

What to do:

Run the customer’s VIN in TIS to confirm the campaign.

The campaign will look like this:

Protocol:

No Parts Needed

Guest Experience Time:

A couple of hours. If additional time is needed the advisor will communicate this to the customer.

Rental: No