F0S Recall Campaign Information

Overview:

Water damage can potentially cause corrosion to the wiper motor causing the motor link to separate from the crank arm. If this is the case, wiper blades will stop working, reducing visibility while driving.

What Happens:

Technicians will check vehicle eligibility

• If the wiper crank sub-assembly replacement HAS BEEN performed: The front cowl assembly will be replaced.

• If the interim repair HAS NOT BEEN performed: The wiper crank sub-assembly and the front cowl assembly will be replaced .

What to do:

Run the customer’s VIN in TIS to confirm the campaign. 

The campaign will look like this:

Protocol:

Fill out the Recall Parts Order Form

Guest Experience Time:

Customers may wait with the vehicle. Repair will take approximately 2 hours to complete.

Rental: No