1- Rep (Representative)

Not only does this identify the representative’s activity, but managers can actually digitally turn into the rep to respond to customers and review tasks from this representative’s view.

2- Ups (Up or Opportunity)

This will open up this representatives Lead/Desk Log. Or for another way to put it, all of the rep’s ups or opportunities for the day.

3- Cls (Calls)

This will open up to the representatives phone log for the day

4- Emls. (Emails)

This will open up to the representatives email log for the day

5- Texts (Texts)

This will open up to the representatives communication log for the day. This log is the best way to review a rep’s activity throughout the day, you can edit the report to shot various days and all versions of in and outbound communication method’s

6- Tsks (Tasks, not to be confused with texts)

This will open up the representative’s task dashboard.

7- ODue (Overdue Tasks)

This will also open up the representative’s task dashboard.

8- Sld (Sold, VinSolutions really abbreviated this by removing one letter)

This will open up the sold log for the dealership narrowed down by the date on the dash and representative selected.

9- Logged In

This has no link, this is a timestamp of the last time the user has signed into the system.